10 Questions to Ask an HVAC Contractor

Selecting the right HVAC contractor to replace or service your home comfort system can seem intimidating. That choice is noteworthy because the contractor you hire greatly impacts your HVAC system’s quality, longevity and efficiency for years to come.

To make it easier for you to come to an informed decision, research different companies in your neighborhood that might be well-suited for the job. Once you narrow it down to a handful of candidates with enough experience and positive reviews, get in touch with each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

This needs to be the first question on the list. Hiring a licensed contractor ensures that they meet the state and local standards for HVAC companies. Then, insurance protects you from liability in case of accidents for the duration of the service call. A reputable HVAC contractor can show proof of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are available in many sizes. Installing an oversized or undersized system causes inefficient performance and could decrease the unit’s life expectancy. A seasoned contractor can assess your home and determine the recommended heating and cooling capacity of your new HVAC equipment for the highest level of comfort and longevity.

3. What Brands Do You Carry or Recommend?

Various furnace and AC brands offer designs with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that is able to help you find the optimal fit for your needs. To get an idea of equipment quality and prices, give consideration to making a list of brands the contractor recommends and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is better than a verbal quote. When you have an itemized written estimate, you can see what the contractor charges for each component, including labor, helping you know more about where your money is going. Seek estimates from a variety of HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, extremely low estimates don’t always result in the savings you expect. You’ll likely end up with second-rate equipment and low-quality customer service, or the company will tack on extra fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC profession’s standard. Still, you should also ask about parts and equipment warranties. A handful of HVAC contractors offer extended warranties and satisfaction guarantees, signifying confidence in their technicians and equipment.

6. Do You Offer Maintenance Services?

Routine tune-ups are vital to making the most of your HVAC system’s efficiency and life span. Consider using a contractor that offers tiered memberships to fit your requirements and budget. Signing a maintenance agreement with your installer encourages solid long-term HVAC performance. It also means you won’t have to restart your search for a skilled contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

A lot of HVAC work requires permits from local or state agencies. A reputable contractor should handle this process on their own, saving you time and stress throughout the installation process.

8. What Are My Payment Options?

It’s good to understand how a contractor structures their payment schedule. Be sure to ask if they have financing options or if they expect full payment when the project is done.

9. How Long Will the Installation Take?

How long it takes to install HVAC equipment will differ based on the project’s size and complexity. Nevertheless, having a clear timeline is fundamental to reduce disruption to your daily routine. Your contractor should provide a realistic time frame to start and end the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to suggest ways to improve energy efficiency through a home energy audit. Making the effort to add insulation, replace old windows, seal air leaks and perform other specific recommendations may help you qualify for a more modest heating and cooling system. The result is a more budget-friendly up-front investment and reduced utility bills for years to come.

Contact Sunbeam Service Experts, for HVAC Contracting Services in Buffalo

At Sunbeam Service Experts, we know that choosing the right HVAC contractor is an important choice you shouldn’t take lightly. As industry leaders with years of experience, and as one of roughly 100 Service Experts locations across North America, the team at Sunbeam Service Experts proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our wide selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer security and knowing we performed a job well done.

So, if you’re looking for a respected HVAC partner, don’t hesitate to reach out at 716-427-6807. When you contact a Service Experts office like Sunbeam Service Experts, we’ll be ready to answer your questions and help you make the appropriate decisions for your heating and cooling needs. 

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