Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be very frustrating when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are ways to find the root of the problem and potentially take care of the issue on your own. While complex repairs are best left to Experts like the staff at Air Engineers Service Experts, there are some basic heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting ideas to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

It can be very frustrating when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are ways to find the root of the problem and potentially take care of the issue on your own. While complex repairs are best left to Experts like the staff at Air Engineers Service Experts, there are some basic heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting ideas to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before calling a professional HVAC company to diagnose and solve concerns with your heat pump, there are several measures you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Verify your thermostat is in the correct mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Examine the circuit breakers. Confirm the circuit breakers for the heat pump and the air handler/furnace are in the correct position. Sometimes a tripped breaker can prevent the heat pump from functioning effectively. 
  • Assess airflow and filters: Poor airflow caused by plugged filters, blocked vents or other obstructions can lead to inefficient operation. Change dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could limit airflow.
  • Do a visual inspection of the outdoor unit: Check the outdoor unit and condenser for debris, dirt or vegetation that might be hindering airflow. Remove any debris that might impair the unit’s performance.

When to Contact a Professional for Heat Pump Problems

While some heat pump dilemmas can be easily solved by homeowners, sometimes it’s better to turn to a professional for assistance. For example, if you have questions about the power supply to your heat pump, it’s safer to call a professional.

Heat pumps may be stuck in heating or cooling mode for any number of reasons that require technical expertise, such as improper refrigerant levels or troubles with temperature sensors or valves. If one of those problems is causing your heat pump to malfunction, it’s best to have it repaired by an experienced professional like you find on the team at Air Engineers Service Experts.

Call Air Engineers Service Experts for Heat Pump Repair in Jacksonville

If you’ve attempted our suggested troubleshooting steps and your heat pump is still stuck in heat mode, call one of the skilled technicians at Air Engineers Service Experts. We can diagnose the issue correctly and quickly make the appropriate repairs. We have years of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the go-to choice for heat pump repair in Jacksonville.

For reliable heat pump maintenance or repair, call Air Engineers Service Experts today at 904-450-5672.

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