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Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be quite aggravating when your heat pump’s not cooling or will not switch into heating mode.

Fortunately, there are ways to find the root of the problem and maybe even resolve the issue on your own. While complicated repairs are best left to Experts like the staff at Air Engineers Service Experts, there are some everyday heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting tips to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

It can be quite aggravating when your heat pump’s not cooling or will not switch into heating mode.

Fortunately, there are ways to find the root of the problem and maybe even resolve the issue on your own. While complicated repairs are best left to Experts like the staff at Air Engineers Service Experts, there are some everyday heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting tips to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before contacting a professional HVAC business to diagnose and fix concerns with your heat pump, there are several measures you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Make sure your thermostat is in the right mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Examine the circuit breakers. Ensure the circuit breakers for the heat pump and the air handler/furnace are in the right position. Sometimes a tripped breaker can prevent the heat pump from functioning properly. 
  • Assess airflow and filters: Poor airflow caused by plugged filters, blocked vents or other obstructions can cause inefficient operation. Replace dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could block airflow.
  • Look over the outdoor unit: Check the outdoor unit and condenser for waste, dirt or plant life that might be blocking airflow. Remove any clutter that might negatively affect the unit’s performance.

When to Contact a Professional for Heat Pump Problems

Even though some heat pump dilemmas can be readily solved by homeowners, sometimes it’s a good idea to turn to a professional for help. One example is, if you have questions about the power supply to your heat pump, it’s safer to call a pro.

Heat pumps may be stuck in heating or cooling mode for a variety of reasons that require technical know-how, such as improper refrigerant levels or troubles with temperature sensors or valves. If one of those problems is causing your heat pump to malfunction, it’s best to have it fixed by a skilled Expert like you find on the team at Air Engineers Service Experts.

Call Air Engineers Service Experts for Heat Pump Repair in Jacksonville

If you’ve tried our suggested troubleshooting steps and your heat pump is still stuck in heat mode, ring one of the trained technicians at Air Engineers Service Experts. We can diagnose the matter accurately and quickly make the required repairs. We have a wealth of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the preferred choice for heat pump repair in Jacksonville.

For reputable heat pump maintenance or repair, call Air Engineers Service Experts today at 904-450-5672.

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