What is a Service Call Fee and How Does it Affect Me?

When hunting for a reliable contractor, you may have seen the term “service call fee.” Also named a “trip charge,” this fee is the cost an HVAC company bills for sending a technician to your home when your furnace or cooling seems to be acting up. 

Why Do HVAC Companies Have a Service Call Fee? 

A service call fee covers the cost of traveling to your home. After all, this takes time, uses fuel, and produces wear and tear on the company vehicle. Be aware that service call fees don’t generally come with parts and labor if you opt for a repair or replacement. 

How Expensive is a Service Call Fee? 

Every HVAC company determines how much to charge for a service call. Some companies charge a standard or flat rate for every service call, while others raise the rate if the home is someplace outside the usual service radius. The specific cost varies by market and company, but you should expect a typical trip charge to be between $79 to $129. 

Who Pays the Service Call Fee? 

If you schedule a service call, you will need to produce the trip charge regardless of what step you take later. For starters, you might decide to move forward with the technician’s recommended repair or replacement, depending on which method is more cost effective. 

You are welcome to compile varied job estimates from different HVAC companies—just remember that you can end up paying a trip charge for every one. Even if you take no action after the initial service call, you will still owe the HVAC company a fee for coming to your home and performing diagnostics. 

How Can I Avoid Paying a Service Call Fee? 

A smart way to reduce trip charges is to participate in an HVAC membership from Sunbeam Service Experts. All four of our memberships provide a waived service call fee, which means we’ll come to your home and evaluate your HVAC system for free. 

More money-saving benefits of an HVAC maintenance membership are: 

  • No overtime charges 
  • 15% savings on repairs 

If your furnace or air conditioner is behaving strangely, or you’re open to an affordable HVAC maintenance plan, Sunbeam Service Experts is happy to help. We charge some of the most affordable service call fees to get your HVAC repair or replacement started. We are also excited to help our customers save money on emergency repairs, replacements and maintenance with special offers on our website. If you’re ready to enjoy savings and peace of mind while enhancing efficiency and home comfort, give us a call at 716-427-6807 today!