What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioning system needs repair at your Jacksonville home and you have no idea what to expect. It’s daunting enough to let an air conditioner repair technician into your home, but then to not know what exactly they’re going to do could add even more unnecessary stress. No worries! Air Engineers Service Experts is here to update you on the basic A/C system repair process so you can be prepared when an expert A/C system service technician needs to come out to your house.

AC Repair Starts Simple

When the service tech comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to check it to verify that it’s not merely a thermostat settings issue. The service tech will check that the thermostat is flipped to cool and then reduce the temperature to see if that will activate the air conditioning system. A flawed or improperly connected wire could be the culprit that’s standing in the way of you and a comfortable home.

If this doesn’t resolve the trouble, the technician may ask you to see the circuit breaker box. They might set the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty of AC Repair

The technician will then most likely ask you to see the A/C. Like a doctor, the repairman will commence their trial and error testing process. There are many things that could be the reason for an air conditioning system that isn’t functioning properly, and it’s up the service tech to inspect all the possible causes starting from the most common issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer.

During the air conditioner diagnosis, they will likely check the air filter to verify it’s not blocked or requires replacing. They will check the A/C system’s refrigerant levels, confirm the air condenser fan is rotating properly, make sure that the size of your A/C system is appropriate for the size of your residence, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioner technician has identified the trouble, he or she should explain all your options. The discussion will usually start with the repairman explaining what the issue is, what part (if any) died, how or why it went out, and what that part does for your air conditioning system.

The repairman will then go into your options, which will involve changing out the part and fixing the issue, but might also involve upgrading parts of the air conditioner, the A/C system itself, or your whole heating and cooling system. In certain cases, it may make more sense to buy a whole new HVAC system, especially if the air conditioner is past its prime, or prone to breaking down again and end up costing you more for AC repairs by the time it’s all said and done. The service tech will explain how much time, effort, and cost it will take to rectify the problem.

The service tech might at this point explain what could have prevented the issue or part failure and how to avoid a future problem from happening. This usually includes yearly maintenance, which not only helps stop an air conditioning breakdown, but in most cases also keeps your air conditioning warranty valid. Most expert air conditioning repair centers will offer a yearly maintenance plan so you don’t have to think about making future HVAC tune-up appointments for your home.

Lastly, they will explain the process for repairing the failed part or fixing the trouble. If you choose that air conditioning repair is better for you than purchasing an upgraded air conditioning system, the technician will order any parts necessary and plan your next appointment to fix the AC. Or, if the part required is already obtainable on their truck, they will begin the air conditioning repair work with your go-ahead.

Keep in mind that throughout Jacksonville your system is in good hands with Air Engineers Service Experts. Our technicians are NATE-certified and have undergone extensive background checks so you can feel comfortable with the technicians we send into your home. If you ever have any questions about your AC or what to expect with your air conditioner repair, give us a call 24/7 at 904-450-5672 and we’ll be happy to walk you through the process.

Contact Us