What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your AC system needs repair at your Jacksonville home and you have no idea what to expect. It’s daunting enough to allow an AC repairman into your home, but then to not know what exactly they’re going to do could add even more unnecessary stress. No worries! Air Engineers Service Experts is here to update you on the standard A/C system repair process so you’ll be ready when an expert A/C system service technician needs to come out to your house.

AC Repair Starts Simple

When the service tech comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to inspect it to verify that it’s not merely a thermostat settings error. The service tech will check that the thermostat is flipped to cool and then lower the temperature to see if that will activate the air conditioning system. A flawed or incorrectly connected wire could be the culprit that’s standing in the way of you and a comfortable home.

If this doesn’t resolve the trouble, the technician may request to see your circuit breaker box. They might set the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty of AC Repair

The repairman will then most likely ask you to see the AC system. Similar to a doctor, the technician will commence their trial and error diagnosis process. There are many things that could be the culprit of an air conditioning system that isn’t running properly, and it’s up the service tech to inspect all the possible causes starting from the most frequent issues to the least. This process could take anywhere from 5 to 60 minutes or more.

During the air conditioning diagnosis, they will likely check the air filter to verify it’s not blocked or requires replacing. They will check the AC refrigerant levels, make sure the air condenser fan is rotating properly, make sure that the size of your A/C system is appropriate for the size of your residence, and examine the wiring, electronics and safety controls.

Have answers, will fix

Once the air conditioner service tech has found the trouble, he or she should explain all your options. The conversation will typically start with the repairman explaining what the problem is, what part (if any) died, how or why it went out, and what function that part has for your air conditioner.

The repairman will then go into your courses of action, which will involve changing out the part and fixing the issue, but could also involve upgrading parts of the air conditioner, the A/C system itself, or your whole heating and cooling system. In certain cases, it may make more sense to buy a whole new heating and cooling system, especially if the air conditioner is past its prime, or likely to break down again and end up with you spending more on air conditioning repairs by the time it’s all said and done. The service tech will explain how much time, effort, and cost it will take to rectify the problem.

The service tech might at this point explain what could have prevented the issue or part failure and how to avoid a future issue. This usually includes yearly maintenance, which not only helps stop an AC breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert air conditioning repair centers will offer a yearly maintenance plan so you don’t have to think about making future HVAC tune-up appointments for your systems.

Lastly, they will discuss the process for repairing the failed part or fixing the trouble. If you choose that air conditioning repair is better for you than purchasing an upgraded air conditioning system, the technician will order any parts necessary and plan your next appointment to fix your air conditioner. Or, if the necessary part is already handy on their van, they will begin the air conditioning repair work with your approval.

Always know that throughout Jacksonville you’re in good hands with Air Engineers Service Experts. Our technicians are NATE-certified and have been through extensive background checks so you can feel comfortable with the technicians we send into your home. If you ever think of any questions about your AC or what to expect with your air conditioner repair, give us a call 24/7 at 904-450-5672 and we’ll be happy to walk you through the process.

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