What to Expect During an AC Repair Appointment

So, all of a sudden your A/C needs repair at your Jacksonville home and you’re not sure what to expect. It’s nerve-wracking enough to welcome an AC repairman into your home, but then to not know what exactly they’re going to do tends to add a whole other level of concern. But fear not! Air Engineers Service Experts is here to fill you in on the basic AC repair process so you’ll be prepared when an expert AC service technician needs to come out to your house. 

AC Repair Starts Simple 

When the technician comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to check it to make sure that it’s not just a thermostat settings error. The technician will confirm the thermostat is set to cool and then lower the temperature to see if that will start up the air conditioning system. A faulty or improperly connected wire could be all that’s keeping you from a comfortable home. 

If there is still an issue, the technician may request to see your circuit breaker box. They may switch the circuit switches to off and then back to on to see if that activates the AC. 

Getting to the nitty-gritty of AC Repair 

The technician will then most likely ask to see the air conditioning equipment. Like a doctor, the technician will begin their trial and error diagnosis process. There are many things that could be the reason for an air conditioning system that isn’t running properly, and it’s up the technician to inspect all the possible reasons starting from the most usual issues to the least. The process could take anywhere from 5 to 60 minutes or more. 

During the AC diagnosis, they will probably check the air filter to make sure it’s not obstructed or in need of replacing. They will check the AC refrigerant levels, make sure the air condenser fan is rotating properly, confirm that the size of your air conditioning system is appropriate for the size of your home, and examine the wiring, electronics and safety controls. 

Once the AC service tech has discovered the issue, he should explain all your options to you. The conversation will usually start with the technician explaining what the issue is, what part (if any) failed, how or why it failed, and how that part makes your AC operate}. 

The service tech will then go into your choices, which will include replacing the part and correcting the issue, but could also include upgrading parts of the AC system, the A/C system itself, or your entire heating and AC system. In particular cases, it may make more sense to invest in a whole new heating and cooling system, specifically if the A/C system is past its prime, or susceptible to breaking down again and end up costing you more for AC repairs in the end. The technician will explain how much time, effort, and cost it will take to fix the issue. 

The technician might at this point explain what could have been done to prevent the issue or part failure and how to keep a future problem from happening. This usually includes being proactive with annual maintenance, which not only helps prevent an AC breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert AC repair companies will offer an annual maintenance plan so you don’t have to think about making future HVAC tune-up appointments for your home. 

Finally, they will explain the process for repairing the failed part or correcting the issue. If you decide that AC repair is better for you than buying an upgraded A/C system, the technician will order any parts necessary and set up your follow-up appointment to repair the A/C system. Or, if the part required is already available on their van, they will go ahead and start the AC repair work with your permission. 

Remember that throughout Jacksonville you’re in good hands with Air Engineers Service Experts. Our technicians are ACE-certified and have undergone extensive background checks so you can feel comfortable with the people we send into your home. If you ever have any questions about your air conditioning system or what to expect with your AC repair, give us a call around the clock at 904-450-5672 and we’ll be happy to walk you through the process.