Why Is My Tankless Water Heater Running Hot and Cold?

If you have a tankless water heater, then you know that it may run hot and cold on occasion. This is because tankless heating units are designed to run without any delays as they heat water. It’s not unusual for tankless heaters to be running on high one second and low the next. 

The problem is that this can potentially make your tankless water heater less efficient, which may cause your energy bill to go up! Let’s review why your tankless water heater runs hot and cold, what causes these fluctuations, and how they can be taken care of. 

Cold Water Sandwich 

Although the situation is rare, you could come across a tankless water heater problem known as a cold water sandwich. Your water heater will provide hot water for a few seconds, followed by a blast of cold water (cooler), then ample warm water. It almost seems like your tankless water heater shuts down for a second before heating water, but that’s not the case. 

This can occur when one fixture is used immediately after another fixture has been turned off. You’ll get some hot water stored by the faucet, followed by cold water from the tankless water heater before the gas burner can fully heat the heat exchanger. 

If you’re washing your hands, a cold water sandwich probably isn’t a big deal. But it’s frustrating if you’re getting a cold shower when you want hot water. Here’s how you can resolve this annoying water temperature fluctuation. 

How to Fix It 

You have two options for fixing a cold water sandwich: installing a recirculating system or adding a small tank water heater. In fact, some manufacturers today already include this buffer tank. 

If you don’t need a lot of hot water at once, adding a recirculating system–or return loop–to your tankless unit will take care of the heat exchanger delay. However, it’s important to note more energy is consumed in the process. 

Have more significant hot water needs? You can bolster your tankless water heater’s capacity and eliminate that burst of cold water by adding a small tank water heater. This water heater connects to the return loop. It only has a five-gallon storage tank, making it very energy efficient. 

But don’t forget that when appropriately sized, a tankless water heater’s capacity is essentially endless. 

Wrong Gas Line Size 

Most tankless water heaters require you to (size) extend your gas line for ample gas supply. If you’ve already tried this, but it’s still running hot and cold, then your line is the wrong size. Upgrading your gas meter might be needed to ensure your water heater is getting enough fuel. 

How to Fix It 

The correct line size for a tankless water heater should be between 1/2″-3/4″ in diameter. If yours is too small, call a Sunbeam Service Experts Expert for gas line replacement

Improper Plumbing System Crossover 

Tankless water heaters require you to have a direct connection into the supply and return lines. If plumbing was done incorrectly or a pressure balancing shower valve needs repair, cold water can flow into the hot water line, making the hot water lukewarm. You’ll get bursts of hot and cold water until that line heats up after continuous use. Verifying this problem can be difficult on your own, without help from a professional plumber. 

How to Fix It 

You have two options when it comes to fixing an improper plumbing system crossover. You can either raise the thermostat on your tankless water heater or install a pressure balancing valve. 

If you choose to raise the thermostat, then you’ll need to constantly use hot water at every tap. This will slowly raise the temperature of your hot water supply, allowing it to heat up in your return line. 

If you decide to install a pressure-balancing valve in your gas line, it monitors the temperature of your home’s incoming gas line. It will also balance out any excess pressure when cold water enters the system, so you won’t get bursts of hot and cold water. 

Broken Flow Sensor 

A damaged flow sensor can cause your tankless water heater to run hot and cold. The flow sensor measures the water entering your system and transmits that information to your unit’s control board. If there’s a burst of cold coming into the system, then the controller adjusts the flame. This ensures you get enough hot water throughout your home right away. 

How to Fix It 

You need to diagnose the source of the damage. Take a look at your system’s gas pressure, thermostat or water heater assembly for issues. If you have a faulty flow sensor, it’s important to have Sunbeam Service Experts replace it so your tankless water heater operates efficiently. 

Dirty Water Filter 

The water filter used on the cold water inlet of instantaneous (tankless) water heaters expands its life span and maintains energy efficiency by capturing (sediments), calcium, lime and iron. If it gets too dirty, you’ll not only be getting surprise bursts of cold and warm water, your natural gas bill can rise sharply. You might need to descale your tankless heater if there’s too much mineral buildup. 

How to Fix It 

Regularly change your system’s filter so it can function at its best. We encourage doing this around every six months or so. 

Corroded Lines 

Corroded lines (in your home) are a common reason why you’ll experience bursts of hot and cold water. A few signs of this problem include discolored water or rusty-brown particles in the water. As water travels through your home’s plumbing system, internal corrosion can shake loose and become trapped in your tankless heater’s filter. 

How to Fix It 

You need to call a Sunbeam Service Experts plumber for an inspection. Corroded lines can cause more serious problems beyond tankless systems and are best replaced. 

Mineral Buildup 

Similar to a dirty water filter, mineral buildup from hard water can create issues with how tankless water heaters provide hot water. In fact, this kind of buildup is the number one cause of temperature problems. 

How to Fix It 

It’s best to call Sunbeam Service Experts for a plumbing inspection. Depending on the severity of the issue, we will sometimes need to descale your tankless systm or install a water softener

Hard water is a common problem for North American homeowners. Nearly 90% of households in the U.S. and 85% of households in Canada have hard water. 

Not having soft water can cause a lot of issues, such as: 

  • Scaly pipes and water heater 
  • Soap scum and detergent buildup 
  • Dry skin 
  • Streaky dishes and dull clothing 
  • Lime deposits in other hot water appliances like your dishwasher and clothes washer 

Let the Experts Handle Your Tankless Water Heater Needs 

One of the most frustrating things about a tankless system that runs hot and cold is how difficult it can be to determine why your water heater is doing this. Your Expert plumber in Buffalo will offer professional advice as we walk you through what needs to happen next. 

This includes diagnosing tankless water heater problems to resolving any issues we might discover during our visit. Don’t let frustration get the best of you! Contact us at 716-427-6807 today to schedule your appointment. 

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