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Jacksonville, Florida
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904-450-5672
904-450-5672
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Frequently Asked Questions

Why is my AC system freezing up?

There are several things that can prompt your HVAC system to freeze up; almost all of them usually need to be corrected by a professional technician. Making sure the air filter is clean or replaced and determining the airflow is not restricted are about the only things a homeowner should safely identify or handle themself.

Low refrigerant: On occasion, freezing up is initiated by a leak in the refrigerant lines. Weak solder joints, friction from piping rubbing or vibrating against an object, leaking valves or loose fittings can cause leaks. The length of time your system has been installed and the nature and location of the leak are the determining factors on whether to have the system repaired or replaced.

Dirty evaporator coil: As time passes, the evaporator coil will become dirty. When this happens, the results are similar to those of having a dirty filter. Progressively you will lose airflow, slowly enough that you probably would not realize it until it freezes up or is not cooling adequately. You will need to contact your local Service Experts sales and service center to remedy the problem.

Defective blower motor or relay: A blower motor operating at the wrong speed or not running at all can cause freezing. It can also be sporadic, starting at full speed and slowing down after it heats up. Or a relay could cause it to start one time and not the next. In either case, you will need to contact your local Service Experts sales and service center to correct the problem.

Should you find that your system was freezing due to a dirty air filter, after replacing or cleaning the filter, you can hasten the thawing process by turning the system off and then turning on only the fan. If you have a heat pump system, you can try turning the system to heating mode until the ice has melted. After the ice has melted, turn the system settings back to normal. If the system refreezes, contact Air Engineers Service Experts Heating & Air Conditioning in Jacksonville to fix the problem.

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Serving These Communities and More
  • Atlantic Beach
  • Bryceville
  • Callahan
  • Fernandina
  • Fernandina Beach
  • Fleming Island
  • Green Cove Springs
  • Hilliard
  • Jacksonville
  • Jacksonville Beach
  • Macclenny
  • Mandarin
  • Middleburg
  • Neptune Beach
  • Orange Park
  • Ponte Vedra
  • Ponte Vedra Beach
  • Saint Augustine
  • Saint Johns
  • Yulee
Air Engineers Service Experts Heating & Air Conditioning
8475 Western Way, Suite 100Jacksonville, Florida 32256
Sales and Service: 904-450-5672
Employment Inquiries: 904-249-2255
Email: airengineers@serviceexperts.com
License # CAC1817129
About Air Engineers Service Experts Heating & Air Conditioning
Service Experts Heating and Air Conditioning was founded on the basis of offering customers with the top of the line heating and cooling practices in the industry. Since its inception, Air Engineers Service Experts in Jacksonville has been faithful to community, offering the best HVAC (Heating, Ventilation, Air Conditioning) products and services in the area. If you are interested in more specifics about your local HVAC leaders, simply dial us at 904-450-5672 or reserve an appointment with us online.
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