We Can Repair Any Kind of Gas Fireplace in Jacksonville

Gas fireplaces make adding heat to your Jacksonville home easy. Just flick a switch or squeeze a button for instant heat.

They’re also relatively simple to use. Unlike their woodburning counterparts, there’s no need to put in firewood or clean up ashes. But like any other natural gas units, these fireplaces require annual maintenance to help them run efficiently and avoid breakdowns.

When your fireplace won’t ignite or won’t stay on, the professionals at Air Engineers Service Experts can help. Use our easy-to-follow guide first. If your fireplace still isn’t working properly, let us know. We can handle any type. All of our specialists are NATE certified, which means they’ve passed comprehensive training to better meet your needs. And all of our quality work is upheld by a 100% Satisfaction Guarantee for a year.*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be several causes why your fireplace won’t ignite. Take off the ornamental cover below your fireplace to get at its components.

  1. Is a breaker tripped? Check your home’s electrical panel and reboot breakers as needed.
  2. Is the gas running? Verify the valve is in the “open” placement.
  3. Is the pilot light on? If it has blown out, follow manufacturer instructions to reignite. Connect the vent cap to halt drafts from extinguishing it.
  4. Pilot light turns on but won’t stay on? There could be trouble with the thermocouple, a metal safety sensor that regulates gas flow.
  5. Pilot light stays lit but fireplace won’t heat? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.

If you suspect there’s a problem with the thermocouple or thermopile, get in touch with us for help.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve fully cooled.
  • Grinding or shrieking sounds? Have Air Engineers Service Experts service or replace the blower.
  • Strange scents? Clean the fireplace’s interior and flue with the steps below. If you smell rotten eggs or burning wires, shut off the fireplace, open windows in your home and contact us without delay.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a regular basis can help it heat more efficiently and avoid costly malfunctions. It may even help it work longer.

  1. Verify your fireplace is fully cooled.
  2. Switch the gas off by rotating the valve to “off.”
  3. Pull out the gas logs, examine them for cracks and clean them with a soft-bristled brush.
  4. Remove the lava rocks, vacuum them one at a time and remove soot with the brush.
  5. Clean the inside of the fireplace with a vacuum hose attachment.
  6. Clean internal edges with a damp cloth. Use warm, soapy water to clean up dust or soot buildups.
  7. Put back lava rocks and logs in the same arrangement.
  8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to shatter.
  9. If you have a vented gas fireplace, take a look at the outside vent and get rid of debris such as leaves or bird nests.
  10. Ensure your carbon monoxide detector is working appropriately.

Schedule Annual Maintenance Today

Once your fireplace is working again, schedule annual maintenance with us. These inspections can potentially discover trouble before they begin. We’ll check your components for damage. We’ll also make certain there aren’t any leaks and that pressurization levels are accurate.