Air Engineers Service Experts Reviews

Average Customer Rating
4.7/5 stars based on 5,414 Reviews
cora W.
jacksonville, florida
"Ben was very nice, polite. Explained all the steps he would take and then discussed his finding after."
carla S.
jacksonville, florida
"The 2 technicians that came were knowledgeable and professional. The whole team was sensitive to my predicament and handled it with ease."
larenza M.
jacksonville, florida
"Installers and sales persons were courteous and professional."
susan S.
jacksonville, florida
"Mr. Cooper was most helpful and explained everything he did quite thoroughly. He also explained ways to prevent the issue we had. In addition, the serviceperson came very quickly after I made the call for service."
rhonda D.
orange park, florida
"Thomas was great! He was thorough and pleasant"
scott von berner v.
jacksonville, florida
walter G.
jacksonville, florida
"Probably the best service we have received from the company. Very open honest discussion with techs."
karen H.
orange park, florida
"Technician very knowledgeable"
john M.
fernandina beach, florida
"Kim, the service expert, came to perform routine maintenance. She performed the work carefully and thoroughly, leaving the system like new."
michael S.
saint augustine, florida
"Was thorough with his work!"
sandra K.
jacksonville, florida
barry H.
orange park, florida
"Outstanding service. Fast and on time"
pam K.
jacksonville, florida
"Technician was on time, very professional and did a great job. Comfort specialist Chris was also very professional and informative."
bill B.
jacksonville, florida
susan P.
jacksonville, florida
"Polite Wealth of knowledge Friendly"
james C.
jacksonville, florida
"My unit was serviced on May 5th. Today my son came over to my house to help me with a project. He noticed that on the outside unit the small door on the back of the unit had fallen off and had no screws in it. On checking the inside unit the two doors were not flush on the unit. Seems like the doors were forced into place. Not nor even Also did not have enough screws in it."
charles I.
yulee, florida
"His knowledge"
uriel N.
orange park, florida
linda D.
fleming island, florida
"Friendly, on time, knowledgeable technician"
robin S.
jacksonville, florida
"Would have given all 10s but am still waiting for sales rep to call about a new unit."
chris B.
orange park, florida
penny S.
jacksonville, florida
cindy B.
ponte verda, florida
l snyder S.
jacksonville, florida
"Very pleased with my tech on time courteous and took time to explain the problem We have been customers since our house was built 30 years ago"
mr brazelle B.
jacksonville, florida
"thorough service performed quickly."
joan wagner W.
jacksonville, florida
susan D.
jacksonville, florida
"Efficient, professional"
david J.
fernandina beach, florida
"on time, very courteous and very professional."
edward G.
fernandina beach, florida
glenda Y.
fernandina beach, florida
"Tech was attentive to our concerns, addressed them, was thorough."
mae byers B.
fleming island, florida
"He fixed it! Worked efficiently and explained the problem."
allen W.
jacksonville, florida
"Walt was very professional, friendly, knowledgeable and efficient."
cindy P.
jacksonville, florida
"The technician was thorough in his testing"
tony H.
jacksonville, florida
"Service is very good, but no one is perfect."
ronald H.
orange park, florida
"Performance"
linda B.
middleburg, florida
kaitlin P.
jacksonville, florida
"While the technician was nice, we found that the things she told us were not exactly true. She convinced us we needed a new HVAC unit and was kind of just about the sale. She did take a lot of time inspecting things etc, but this is not the way to do it. We needed solutions to fix the problem now, not being sold a new HVAC. the technician did not fully close the front door several times and even on her way out she left it open and my cat got out and we had to find him. I had another company come out and give me reasonable solutions. I wish I could get my money back."
sandra M.
amelia island, florida
"He is professional, competent, and polite"
james E.
jacksonville, florida
"Walton did an outstanding service assessment of my A/C system & he had excellent customer service skills."
chuck P.
jacksonville, florida
"Sergio and everyone on the team that helped, was super friendly, and did a great job. the only thing is that the thermostat they installed was not the one we were supposed to get so that needs to be rectified."
charles A.
glen st mary, florida
"Tech did a fantastic job."
marie H.
jacksonville, florida
frank M.
jacksonville, florida
"Very good service"
tim I.
jacksonville, florida
"Mariah was professional and efficient"
susan H.
jacksonville, florida
"Kimberly was very informative and helpful!"
gene C.
fleming island, florida
"The tech was very professional and explained things throughly"
john S.
saint johns, florida
"Job done professionally and timely"
henry J.
jacksonville, florida
harold murray M.
orange park, florida
"The technician was pleasant, knowledgeable and efficient. He diagnosed a minor problem and took care of the issue."
burke M.
ponte vedra bch, florida
"very detailed assessment and alterations made"
carl B.
jacksonville, florida
mark D.
fernandina bch, florida
"Polite, professional technician."
mary N.
amelia island, florida
"technician very good"
dr trejo T.
jacksonville, florida
"It was thorough, comprehensive."
nell P.
fernandina beach, florida
"Bill always does a good job"
hilda H.
jacksonville, florida
"guy was really nice, knew what he was doing, explained things"
deborah hampton H.
jacksonville, florida
"Very honest. He knew what he was talking about."
david V.
ponte vedra beach, florida
kerry D.
jacksonville, florida
"Benjamin was helpful, explained what he needed to do, and was personable."
charles graff G.
middleburg, florida
"Tech very knowledgeable, helpful, courteous, and timely."
barbara F.
jacksonville, florida
mr denison D.
jacksonville, florida
"Kimberly was extremely polite and did a thorough job. I'd like to request her for future visits."
elizabeth S.
jacksonville, florida
"The people who came out were very polite, friendly and knowledgeable."
amy Y.
jacksonville, florida
eleanor C.
orange park, florida
robert C.
jacksonville, florida
"Late for Appointment 1 1/2 hour?"
frances P.
jacksonville, florida
"Efficient, friendly, sense of humor. Send her back next time and thanks"
paul L.
jacksonville beach, florida
"The technician doing maintenance is awesome. it's your uninvited sales staff that's the issue. For the last 2+ years Air Engineers sales staff have shown up unannounced with the service technician during our bi-annual maintenance. And while yes, we work from home it does not mean that our time is not valuable, and we have work responsibilities. We can have the maintenance occurring while we work as every technician has been self-sufficient to do the job. However, it appears either Air Engineers or its sale personal seem to think nothing of interrupting a workday of your customers to try and pressure them to buy something, it is completely disrespectful. A simple phone call beforehand is all it would take but we are not extended this curtesy."
michele D.
jacksonville, florida
"It was the most thorough maintenance including cleaning the bottom of heat pump from leaves in some years. Also got detailed written inspection report!! Thanks Jose for all your hard work. I wish all the techs would be as consistent with the maintenance they should provide."
ernest H.
fleming island, florida
"Arrived at scheduled time and worked professionally on the unit, spending a lot of time cleaning outside unit coils."
jimmy R.
jacksonville, florida
"professionalism, knowledge and thoughtfulness. Just cost too much."
sam C.
jacksonville, florida
patti S.
jacksonville, florida
"Jose always does a very thorough job in servicing our system. He answers all of our questions and recommends replacement parts (filter and lights) when actually needed. I feel I can depend on Jose to take care of our A/C and be honest with us. He is always pleasant and professional."
bill H.
orange park, florida
james H.
jacksonville, florida
robert E.
green cove springs, florida
"It would have been a 10 rating, except the appointment had to be slipped two days due to a lack of service personnel availability."
mr harrison H.
jacksonville, florida
"Mike was here on time. Knowledgeable about his job and did a great job telling me what he checked and how they were in great shape."
anthony C.
jacksonville, florida
"Polite, efficient, professional"
joseph C.
jacksonville, florida
craig N.
fernandina beach, florida
joe P.
ponte vedra beach, florida
"We have had a lot of trouble with some of the new systems installed by Service Experts. More recently we have had good experience"
belinda R.
jacksonville, florida
grant S.
jacksonville, florida
"Associates are so helpful and professional."
ronald O.
fernandina beach, florida
"Very knowledgeable. Related current inspection to a past issue which he resolved."
craig L.
jacksonville, florida
migdalia M.
jacksonville, florida
"On time"
carol K.
orange park, florida
"Did excellent work. Kept everything clean. respected my house"
mr mccullough M.
jacksonville, florida
"Both technicians were thorough and friendly"
cynthia C.
jacksonville, florida
"Thomas always is very professional and does a superior job"
john R.
jacksonville, florida
"As always service was excellent. Kimberly really knows her job."
ron ruth hedge H.
jacksonville, florida
"Your higher price for specific quoted product SKU's offered by your reputable competition are way out of line by a substantial amount. We are talking $1000's"
jim G.
green cove springs, florida
"Joses professionalism and dedication to his work."
mrs. gordon G.
jacksonville, florida
"Technician was friendly helpful and explained"
joseph M.
jacksonville, florida
james C.
ponte vedra beach, florida
"very professional, not a hard sales pitch"
stephen K.
ponte vedra, florida
"Tech was on time, courteous, and efficient, and best of all my A/C received a clean bill of health."
dennis M.
amelia island, florida
"Arrived on time and did a very thorough job, including recalibrating 2 thermostats."
valera V.
orange park, florida
cynthia B.
jacksonville, florida
"the guys did a good job"
lorraine C.
fleming island, florida
kathleen G.
fleming island, florida
"The Technician was very efficient and personable."
tom K.
fleming island, florida
"Good honest service that I can trust on the proper operation of my AC system."
john L.
jacksonville, florida
marie H.
jacksonville, florida
jim S.
orange park, florida
carl N.
jacksonville, florida
"Love the service"
robert H.
jacksonville, florida
barry O.
jacksonville, florida
"Because Roger Moore is the best!"
tria B.
jacksonville, florida
"Service specialist was courteous, very knowledgeable with mini split systems, wore a mask and shoe coverings, repair was excellent."
diane K.
jacksonville, florida
susan A.
jacksonville, florida
"Kim took her time, explained everything and did a thorough and excellent job!"
gerald F.
jacksonville, florida
"Very friendly and informative"
frankie W.
jacksonville, florida
"Paul and his coworker were very professional and knowledgeable and finished the job in a timely manner"
tim H.
atlantic beach, florida
"Very professional"
leon M.
jacksonville, florida
"Ernie was a great help"
freda C.
callahan, florida
"He did a throu check up."
daidre C.
jacksonville beach, florida
"Wayne was pushy when trying to sell us an air conditioner he was too bold and made me feel rushed & uncomfortable when he was showing us a $10,000 air conditioner. When we asked for something less expensive he told me that he doesnt sell junk at air engineers. He sat down at my kitchen table without me inviting him to sit down."
jean B.
jacksonville, florida
"The tech came and (I hope) serviced my AC. My AC is less than 10years old. The houses in this developeenta re 24 year old. they all have their original TRANE AC and have just begun to replace them within the past year. Therefore, when i am told my AC needs major repair at 10 years I get leery. I ha=ave had this contract for 5+ years and asked you not to send a slapsrson itht he tech. I have no inentions of paying for any major repairs. IF the system needs freon (?) just pump it up do;t tel me about "leaks." Two holes were punched in my system. IF it didn't have "leaks" before the visit,i t does now."
wayne B.
jacksonville, florida
"Roger explained what he was going to do and debriefed me when the job was complete."
louis S.
jacksonvile, florida
mr bacalis B.
jacksonville, florida
"Technician was not explatory"
john M.
neptune beach, florida
"Service Tech was very efficient and polite"
susan J.
fleming island, florida
"One of the many things I like is I often get the same technicians and I find it pleasing to think your company might be retaining workers because they pay and treat them right?"
cheryl K.
jacksonville, florida
"Cordial, clean, thorough with explanations of service being done."
clarice M.
jacksonville, florida
"Everything was done nice, professional and clean. I am completely satisfied."
charles A.
glen st mary, florida
"Very quick to install evaporator. Only problem, tech said copy of bill would be sent to email. Still waiting - timberwalk10263@hotmail.com or fax to904 275 4516. I would like an itemized receipt. Thank you"
mike P.
jacksonville, florida
"Always get great service"
barbara J.
fleming island, florida
"Terry was very professional , courteous and respectful"
price P.
fernandina beach, florida
"I am satisfied with the repair service response and performance, but I am very dissatisfied that we had to call for repair service on a new unit installed just 3 weeks prior to the service call. Im especially unhappy that the technician advised me that your installers did not properly charge the condenser with sufficient coolant."
lance R.
jacksonville, florida
"Tech was extremely thorough, methodical and friendly."
kenneth D.
orange park, florida
gloria G.
jacksonville, florida
henry C.
middleburg, florida
"Jose is a knowledgable service professional tech."
timothy W.
jacksonville, florida
"On time, professional"
denise F.
middleburg, florida
"Services went perfectly."
harold J.
jacksonville, florida
kevan K.
jacksonville, florida
"Gary was prompt, friendly, and very well mannered and explained the issue in lay terms."
saundra H.
jacksonville, florida
"Technician was on time, thorough, and neat."
maria R.
jacksonville, florida
"Mr. Paul is a gentleman. He is on time, attentive to his work and communicates very well."
marc L.
jacksonville, florida
"He washed out the whole outside fan system, No one else Ever did that. Van parked Across Sidewalk blocking it, which is illegal instead of pulling forward. Disabled woman in neighborhood talks daily wheelchair rides and had to go in Street. Handed paper that wanted google account for survey. I have NO account and do Not want one. This email was better."
dennis R.
fernandina beach, florida
"Excellent Service and Attitude"
john F.
jacksonville, florida
"The technician arrived within the requested time, performed the maintenance, and departed. There was sharing of knowledge or anything I considered above the normal duties."
kathleen R.
yulee, florida
mike B.
jacksonville, florida
"All good"
norman L.
jacksonville, florida
"Thomas arrived at the time he was scheduled after giving notice that he was on his way. He went right to his job and completed it in a reasonable time. He was friendly, efficient and experienced."
ronald B.
saint johns, florida
"Very professional"
ms deboer D.
jacksonville, florida
dennis O.
fernandina, florida
"On time, called to confirm arrival, very courteous."
myra L.
jacksonville, florida
"Technicians were professional, wore mask and shoe covers in the house. Demonstrating care for me as a customer."
charles W.
jacksonville, florida
"The Tech was very friendly and service was done in a timely manner."
barry B.
jacksonville, florida
kathleen S.
orange park, florida
"Always provide great service"
grant S.
jacksonville, florida
"The employee was so professional, courteous and very knowledgeable about the unit."
carolyn G.
orange park, florida
joan D.
jacksonville, florida
"Terry was very knowledgeable and seemed very concerned with my needs."
joseph D.
yulee, florida
james J.
fleming island, florida
"Very courteous and professional"
john L.
fleming island, florida
"Always friendly and ready to address my needs"
joy S.
st augustine, florida
"Paul was extremely thorough and explained what he did each step of the way. He answered questions I had."
bob M.
sanderson, florida
"Careful attention to detail; thorough explanations to all questions ; how to save energy and money in prudent use of equipment. I think the best possible service and an absolute expert!"
george demarino D.
jacksonville, florida
"Installing techs were very friendly and professional...Very polite and answered any and all questions...Comfort advisor very informative,polite and punctual.."
denzel S.
jacksonville, florida
"Very professional, completed service and reviewed service with me."
jane H.
macclenny, florida
"Tech was great."
glenda W.
jacksonville, florida
"They were running late from previous appointment and let me know ahead of time. They were very courteous....."
wayne M.
st augustine, florida
john C.
jacksonville, florida
"The technician taught me two things that I didn't know about the air conditioning system before"
christine B.
ponte vedra, florida
"Mike did a thorough and professional job."
keith N.
jacksonville, florida
"Kevin and Nico was very professional and polite after the job was done they cleaned and walked us through every step Ill give them a 20%"
rosemary A.
fleming island, florida
craig N.
fernandina beach, florida
"He called to tell us he was coming in 20-30 minutes. He came. Went right to work and installed the motor that was not working. Good job."
jim D.
amelia island, florida
"Tech was great, and check out everything very carefully!"
mr oshields O.
jacksonville, florida
"on time, efficient, courteous"
raul T.
jacksonville, florida
"Timely arrival, courteous, tacked the issue in no time, and resolved the problem efficiently."
frankie W.
jacksonville, florida
"He was very polite, knowledgeable and did not rush the services. He also turned the light off in the hallway each time he went into the backyard to service the compressor"
cheryl K.
jacksonville, florida
"Technician found leak from rust evaporator coils, and let me hear the static from drip. Asked if I was under warranty, and yes, so quoted me price $652 and 4 hours labor. He was thorough and patiently training and explaining to a new hire."
david S.
jacksonville, florida
"My tech did a great job."
barbara M.
jacksonville, florida
robert K.
orange park, florida
"Professional crew, they did an amazing job and were very helpful."
john L.
jacksonville, florida
marcia W.
ponte vedra, florida
"Professionalism and explanations"
tim H.
fleming island, florida
elizabeth J.
fleming island, florida
"The Technician was on time and reported a problem."
henderson M.
jacksonville, florida
jean stratford S.
jacksonville, florida
"Professional, knowable, on time, and wore mask and respected my cautions toward the virus."
price P.
fernandina beach, florida
"Efficient and highly professional technicians."
carole S.
jacksonville, florida
rebecca T.
jacksonville, florida
"Loved the courtesy call to let me know he was running late. Friendly and efficient."
edgar O.
jacksonville, florida
"He knows what his doing"
jon Y.
jacksonville, florida
james P.
jacksonville, florida
"Thorough, personable & ensured our knowledge plus satisfaction"
nell P.
fernandina beach, florida
"BILL ALWAYS DOES A GOOD JOB"
dennis H.
jacksonville, florida
"Efficient"
shirley D.
jacksonville, florida
"The young man was very professional and courteous"
frances P.
jacksonville, florida
kevin.hogarty h.
yulee, florida
rebecca B.
jacksonville, florida
"I wish each time they did this service they would be sure to check outside to make sure there is no clog from plants ect in the out flow pipe."
eddie M.
jacksonville, florida
"The technician was very friendly and polite. He explained what he was doing and asked if I had any issues"
alan C.
jacksonville, florida
don M.
middleburg, florida
"Great friendly service technician."
dianna S.
fleming island, florida
"Technician seemed to be thorough and tried to answer all of our questions."
dianna S.
fleming island, florida
"Great customer service. Technician was patient in trying to answer all of our questions."
theresa C.
jacksonville, florida
"Terry was kind and kept busy. Our system is now back to running."
maria N.
jacksonville, florida
"Very knowledgeable in his work"
michelle K.
jacksonville, florida
eartha C.
jacksonville, florida
jerry F.
jacksonville, florida
"Bill called to let me know he was running a little late...when he arrived, he was courteous and professional. He explained what he was doing and the results. Air Engineers is lucky to have Bill"
matthew B.
jacksonville, florida
matthew B.
jacksonville #2410, florida
louis L.
st johns, florida
"Did not arrive on time. I wasted morning waiting for service member to arrive. There was no call from dispatcher that he would be late."
george H.
ponte vedra bch, florida
"Very thorough and knowledgeable in the assessment of our heat pump replacement needs."
george demarino D.
jacksonville, florida
"Your technician Terry is a great guy...He was very helpful answering my questions and is a very nice person...Send him back anytime he is available..."
brenda C.
ponte vedra, florida
"Ernie was vary respectful in our home. He wore a mask and stayed far away from us. He wa also respectful of our property. He was friendly and professional."
brenda C.
ponte vedra, florida
"Technicians wore a mask. They were respectful, and professional."
bernie D.
jacksonville, florida
robert B.
jacksonville, florida
"Jose has been with me for several years now...by request, as he is simply the best HVAC tech that I have ever had! Very professional and polite and extremely knowledgeable."
elaine K.
st augustine, florida
"The technician did a great job BUT I was not happy to have two salesmen show up. Nothing against the salesmen, but I think you should ask if a customer wants the full sales dog and pony show before just showing up. It reflects badly on the company"
cindy P.
jacksonville, florida
"Paul was great"
james T.
jacksonville, florida
"Very professional"
patrick G.
middleburg, florida
"Alan was polite, considerate, thorough and professional."
dan M.
ponte vedra, florida
"Poor communication"
james P.
jacksonville, florida
"Did not introduce himself, did not seem as thorough as the previous tech. Did not inform me of readings regarding coolant. Previous indicated they were a bit low."
alvin L.
jacksonville, florida
"Friendly and professional"
rebecca S.
jacksonville, florida
delaney H.
jacksonville, florida
linda W.
jacksonville, florida
"The technician knew the bulb in our air handler needed to replaced and had a spare on his truck."
rosa M.
jacksonville, florida
"Thus far company and staff are always professional and willing to provide assistant."
karen H.
maxville, florida
donna S.
jacksonville, florida
"Tech was very helpful and informative"
lloyd H.
st. johns, florida
"Very professional. Did an excellent job."
agnes H.
jacksonville, florida
randall M.
yulee, florida
"Walt was very courteous & professional."
laura L.
jacksonville, florida
"Work was done quickly and thoroughly."
bonita B.
jacksonville, florida
"He had to be reminded to put his mask Plus had to call him back to the house"
joan wagner W.
jacksonville, florida
"did not finish job"
mr menefee M.
fernandina beach, florida
ray B.
orange park, florida
"Thomas always does a great job. Service has been very good over the years."
dennis O.
fernandina, florida
"Appointment was scheduled for 9:30. They arrived 10-ish. Apparently people making appointments didn't realize drive time. Otherwise, excellent service."
burke M.
ponte vedra bch, florida
"Crew was not prepared to clean up inside of the house after completion. No vacuums. I had to vacuum my own house 3 times to remove dust and loose insulation."
mary C.
st augustine, florida
"Walt was professional, courteous, and knowledgeable."
douglas lambert L.
ponte vedra beach, florida
"Gary explained what he was doing and what it would cost."
teresa G.
jacksonville, florida
mr harrison H.
jacksonville, florida
"Worked hard for several hours including in the rain to fix the air conditioner.."
edward G.
fernandina beach, florida
"awaiting call back on new thermostat"
harold J.
jacksonville, florida
reggie W.
jacksonville, florida
"The technicians showed up on time and were very quick with the service of my ac unit."
george M.
jacksonville, florida
"Called ahead and considerate of my property"
helen B.
atlantic beach, florida
dennis H.
jacksonville, florida
ricky R.
jacksonville, florida
"Great service very professional good communication"
james C.
ponte vedra beach, florida
diane K.
ponte vedra, florida
"Busy and efficient and communication"
julia J.
jacksonville, florida
"Walker explained that very thing and was very helpful."
john P.
fleming island, florida
mr gramlich G.
jacksonville, florida
"On time called first cleaned the outside unit to extreams!!!! Excellent"
casey B.
orange park, florida
"Terry did a very thorough job."
lonnie R.
jacksonville, florida
"Expertise in his field."
jeremiah L.
jacksonville, florida
franci S.
jacksonville, florida
"The Tech is very knowledgeable He is always a pleasure to be around very professional"
mike C.
jacksonville, florida
"Your Tech, Terry, did a great job. He answered my questions, suggested I replace the UV light, (replaced), and was very thorough."
eugene A.
green cove springs, florida
christophe O.
neptune beach, florida
ellen O.
jacksonville beach, florida
vanessa C.
jacksonville, florida
"Great Job ??"
judi A.
middleburg, florida
"Thomas is very informative, and he's worked on my system since the previous owner!!"
lisa D.
jacksonville, florida
"Very thorough"
casey B.
orange park, florida
"Terry was very thorough and explained what he was doing."
terry F.
orange park, florida
"Early to appointment, called for permission. Clean up after job"
thomas W.
ponte vedra beach, florida
"You all do good work"
sherilyn U.
jacksonville, florida
david M.
st augustine, florida
david M.
jacksonville, florida
"Roger is always friendly and answers my questions. He explains if there is a problem so that I can understand."
nancy E.
jacksonville, florida
"Very polite and knowledgeable."
cynthia T.
jacksonville, florida
"On time & good worker"
dr lin L.
orange park, florida
"Jose did a great job and always polite and considerate"
wayne B.
jacksonville, florida
"He was knowledgeable about the equipment."
melissa Q.
jacksonville, florida
"My daughter & son-in-law were there. They wetre impressed by Trevor's politeness."
jean stratford S.
jacksonville, florida
donald H.
jacksonville, florida
"The technician was well within the announced time frame, called ahead, professional & courteous, and competent."
william S.
jacksonville, florida
dave T.
orange park, florida
"Tech is highly knowledgeable and, gave us full a update on our system"
wild B.
jacksonville beach, florida
"Ernest is professional and is the best technician we have ever had."
karen M.
jacksonville, florida
chuck P.
yulee, florida
"These two man met everything I could want and more"
mitchell owens O.
jacksonville, florida
kelvin M.
macclenny, florida
rebecca T.
jacksonville, florida
montae S.
jacksonville, florida
"Technician was very professional and used social distance guidelines."
lawrence G.
jacksonville beach, florida
"Quick & efficient"
susan S.
jacksonville, florida
"The technician went over and above trying to solve any issues."
terence C.
jacksonville, florida
nancy J.
jacksonville, florida
"Technician was very efficient in servicing my unit. He showed me the condition of the filter and suggested replacing which I did. I feel he did an excellent job."
arline thacker T.
orange park, florida
"He was very polite and informed us of what he was going to do"
gilbert F.
jacksonville, florida
mr jarriel J.
jacksonville, florida
"ac works as it should"
scott W.
jacksonville, florida
"Jose he has been coming to my house for years. Hes a great representative does an awesome job. Always explains things and is a very pleasant person."
kim W.
orange park, florida
"Paul is thorough in his work and it is evident he cares about the customer and the quality of work he performs."
robert V.
fleming island, florida
lauren E.
jacksonville, florida
"The techs were polite, respectful and punctual."
julian H.
jacksonville, florida
mike H.
orange park, florida
"On time. Knowledgeable and friendly technician."
john P.
orange park, florida
robert C.
st augustine, florida
"My technician was very knowledge and professional. He checked everything out and discussed his finding with me."
sarah P.
jacksonville, florida
luis P.
ponte vedra beach, florida
"Excellent service and very cordial people... Love the company so much that joined their service plan."
linda K.
jacksonville, florida
mazalia M.
jacksonville, florida
"Very efficient"
sue I.
jacksonville, florida
"Bill is the best technician that you have on your staff. I have been a customer since 2000, and endured a couple of crappy techs, prior to finding Bill. Treat him well."
james S.
st johns, florida
"Arrived early, pleasant, hard working with attention to every detail. David explained what he was doing and the progress he was making. there were 4 units to maintain so he moved seamlessly to each unit. He cleaned outdoor units in a way that has not been done before. He was excellent"
richard B.
orange park, florida
"Wry helpful"
timothy k.
jacksonville, florida
graciela V.
saint augustine, florida
rick M.
jacksonville, florida
mary halle H.
atlantic beach, florida
"Your folks are always great. We had a 12-2 window and Jose did not arrive until around 4. I had to reschedule meeting because I rely on your committed window."
ann N.
jacksonville, florida
"The technician was very knowledgeable and was very prompt."
karen palato - M.
jacksonville, florida
"Thomas has been able to answer all our questions He is very personable and polite."
janet K.
yulee, florida
"The company has always provided reliable service and exceptional customer service"
mick M.
fleming island, florida
"Very Honest Company, Tech`s are very well trained and experienced. I have been using Air Engineers Service Experts for several years now and I have used other companies, but they are the best. I trust them!"
joline B.
jacksonville, florida
"Maintenance performed, went great. Trevor arrived on time. Worked quickly and efficiently. Answered my questions about performance, upcoming repair and filters."
joel P.
ponte vedra bch, florida
hubert G.
fleming island, florida
karl R.
orange park, florida
"I called Air Engineers this morning for a problem with my heat pump system that had stopped running during the night. When the technician arrived and opened the air handler he said oh, the wire nut on the incoming power wire has come loose. After he fixed the connection, about 2 minutes, I asked him why would the wire nut come loose, and he said they come loose from time to time and should have been checked and tightened during your last system maintenance. The technician then told me there was an $85.00 charge for replacing the wire nut. I asked the tech why I had to pay for the service call, since I am on your yearly system maintenance. He said the charge was for the wire nut installation. First, I cannot believe that Air Engineers would have the gall to charge $85.00 to install a wire nut. Second, why do I pay for yearly maintenance, if I have to pay to have something fixed, that should have been corrected, during my last six months system maintenance checkup? If this is the way Air Engineers is going to treat one of their longtime customers, I will be looking for another company to handle my future home heating, and air condition needs I was called by the operations manager who seems to feel that making money is more important then a good customer relationship."
ellen O.
jacksonville beach, florida
"He was extremely knowledgable and friendly."
samir M.
jacksonville, florida
"Watt was great, professional and knowledgeable"
capt sewell S.
orange park, florida
"Prompt response and correction of problem."
frank F.
middleburg, florida
michael B.
fleming island, florida
bruce H.
ponte vedra, florida
mrs staples S.
jacksonville, florida
"I am not sure what to think. Since I was given such an exorbitant price for a replacement, I wonder if I really need one at all."
barbara M.
jacksonville, florida
john G.
jacksonville, florida
"Our technician.Walt, did a very thorough check on all three of our systems."
dr lin L.
orange park, florida
"Thorough and efficient . Always polite and thoughtful."
mae byers B.
fleming island, florida
"Trevor has serviced our air system for several years. I trust him and he is very professional and knowledgeable."
ms e gilio G.
jacksonville, florida
david K.
jacksonville, florida
tim M.
middleburg, florida
neill M.
jacksonville, florida
"Walt called before he arrived. He was respectful of me and my property. He was extremely professional. He kept me advised about how the maintenance was going. He recommended positive proactive action to take in getting the best service."
herbert K.
fleming island, florida
"Staff arrived within scheduled time frame. Did not find any concerns."
elaine P.
jacksonville, florida
"Roger was very efficient and conducted the maint. on the unit quickly"
alan P.
jacksonville, florida
"The tech Paul is very thorough unlike some other techs."
bonnie T.
fleming island, florida
"Very professional and Curious."
timothy S.
ponte vedra beach, florida
"Let me first say the technician was great. But we are now operating on emergency heat only and the repairs are not complete. I expected a call back so that we can get the system operational. It's been two days since the service. I called and left a voice message yesterday and still haven't had a return call. That's pretty slack..."
kimiko H.
jacksonville, florida
mrs victor V.
fleming island, florida
"The technician identified an issue during the visit and I have NOT received any follow ups on a resolution to resolve the problem"
robert p. & saundra s. D.
jacksonville, florida
"Gary is highly skilled at what he does. In addition he is very clear in explaining what needs to be done. He is a pleasure to work with. He is the ONLY technician who I want to service my HVAC system."
paula J.
jacksonville, florida
janice J.
jacksonville, florida
"He was very professional and new what he was doing."
mr. pendley P.
jacksonville, florida
"Great service"
kenneth H.
fernandina, florida
"Explained everything in detail"
victor H.
green cove springs, florida
"provided over and above service"
harry W.
jacksonville, florida
"Very comprehensive inspection and maintenance of the system. Gary is always happy to explain what he is doing or answer specific questions in detail."
roberto P.
jacksonville, florida
"We dont remember the technicians name, bu we give the ticket number 221744. He explained everything to me and was very throughly. I will like for this technician to continue servicing the air conditioning maintenance in my house."
george D.
jacksonville beach, florida
"Gary was very professional. He called to give me his anticipated arrival time, evaluated the work when he arrived and was done in less than an hour."
carol R.
jacksonville, florida
"Bill was very pleasant, courteous and efficient."
bruce schreiber S.
jacksonville, florida
"He found the problem that I was concerned with, without me telling him about it."
richard M.
orange park, florida
"Mr. Jones was by far the best tech I have had service my AC. He was very detailed and explained the process with me. I would love to have him service my unit each time."
lesli W.
jacksonville, florida
"Quality"
twila B.
jacksonville, florida
larry S.
jacksonville, florida
"knew his job and did it well"
brett G.
saint johns, florida
"Walton #505 was a pleasure to have on the maintenance service. Walton was extremely thorough and also educational about the units, air filters to use, future considerations etc...Walton also has good interpersonal skills with regards to listening, communicating and being a positive individual. Hope to get him again on future calls. Seems like a good person with good knowledge."
elizabeth M.
jacksonville, florida
"No AC . was very glad that they were able to make a next appointment on Saturday"
mike P.
jacksonville, florida
lashanta M.
jacksonville, florida
"Job was done quickly, technician was courteous and came in the house wearing a mask and shoe coverings."
diane S.
jacksonville, florida
"The two techs that came out spent a great deal of time on cleaning, and actually cleaned up after themselves too. Super friendly and knowledgeable and took time to explain things. They even sold me on the UV lighting system for ducts."
judy K.
jacksonville, florida
dennis M.
amelia island, florida
"Tech arrived on time and, after observing the problem, encouraged me to contact him for additional help. I did that after the problem reoccurred and he took the necessary steps for a permanent solution."
alvin L.
jacksonville, florida
"The techs were excellent and efficient respective of my home and made sure all issues were resolved"
jackie & charles G.
jacksonville, florida
"Very friendly & professional in every way. He explained so we could understand our problem. Terry is truly and asset to your company, make sure you keep him."
lorraine C.
fleming island, florida
"Did a great job and quick ly fixed problem"
mr schutt S.
amelia island, florida
"A little disappointed that the 3 filters were not installed and equipment was not available to detect where a coolant leak was located."
john B.
jacksonville, florida
"Timely turn around."
connie G.
orange park, florida
"Thomas was wonderful, friendly and informative"
cindy S.
jacksonville, florida
"On time and polite"
malvern S.
jacksonville, florida
"My choice"
maureen A.
orange park, florida
"I had to ask the technician if the UV bulb needed to be replaced. If I had not asked it would not have bben relaced. Your system should note when it is time to chnage the bulb. Also, having been a customer for 20 years I would like Air Engineers to call me to remind me it is time for the maintenance call."
mark C.
hilliard, florida
"Very professional and knowledgeable technicians. Extremely friendly. Very satisfied."
frank K.
jacksonville, florida
"Experienced technician, efficient job completion, good communication skills, also worked with trainee assistant on a timely basis."
mike G.
fleming island, florida
"Rep knowledgeable, arrived on time. Finished on time."
cheryl H.
jacksonville, florida
"The technician was very good, courteous and thorough."
steven B.
yulee, florida
carol M.
jacksonville, florida
"Quick, friendly, helpful service. Also on time!"
lynne G.
jacksonville, florida
david M.
ponte vedra beach, florida
"Bill is great. Professional and personable"
eleanor C.
orange park, florida
"Why? Good service."
michael B.
ponte vedra, florida
rick&pam J.
fleming island, florida
"Kyle was prompt, professional."
keith lastrapes L.
jacksonville, florida
"Ultimately satisfied; however, very dissatisfied with initial process; would like to speak to a service manager about my issue"
sonia juan J.
jacksonville, florida
"Great personal experience. The technician was attentive and skilled."
shelton A.
jacksonville, florida
"Not real sure about the UV bulb I needed. Probably did. Asked about talk with GM. No apology."
susan H.
jacksonville, florida
"Paul diagnosed and fixed what was done wrong in my late August installation, including wires crossed, bad zone board and Zones mixed up (zone 1 is main floor, but was labeled 2!)"